What Kinds of Business Utilise Virtual Offices?

Technology has enabled many all kinds of different businesses conduct operations from various different physical locations, if necessary. While there are clear advantages that come with having all staff under the same roof during business hours, the ability for staff to be able to work from different addresses - or even different countries - has allowed for increased flexibility, efficiency and can also cut operating costs. This article will discuss the kinds of businesses that usually look to set up virtual offices and why.

What is a virtual office?

A virtual office is made up of any number of a range of different technologies that enable a business to conduct itself with staff and managers working remotely, rather than in one location or office. These services can include any combination of phone answering and transferring abilities between separate phone lines, voicemail services and an address that can be used for postal purposes. Often, a business will outsource some of this, having another company look after incoming calls and provide a virtual assistant.

An entity with this kind of business model may or may not have a permanent address. Often, it is not necessary at all and client meetings and the like can be conducted in temporary office space that is rented out, giving the appearance that this is the permanent office. To learn more about virtual office concept and what it can do to improve your business click here.

There are various benefits that come as a result of this. For one, it’s much more affordable and allows employees to work from anywhere in the world essentially. It can also ensure the business appears to be very professional and well-funded, when this may not necessarily be the case. Virtual offices are also quick and easy to set up whether you organise this yourself or go to a call service or virtual receptionist service provider in Australia.

Who usually uses them?

Virtual office scenarios naturally lend themselves to certain kinds of businesses and industries, predominately in the professional services. Small businesses and startups are generally more likely to go with a virtual office setup. Studies have indicated that the legal industry accounts for just less than one-fifth of businesses utilising virtual offices. Consulting firms also account for a large proportion, accounting for 15-16%. This is understandable, given that consultants will often work alone as sole traders. A virtual office can not only assist in the management of clients and the like but also give off the appearance that the consulting firm is much larger than it may be. The technology and finance industries account for 9-10% each; as mentioned many startup technologies and development companies will have a virtual office in place when they’re getting off the ground. Businesses in real estate and healthcare account for a further 6% and 7% respectively. Learn How Virtual Office Communication Can Help Boost Your Business.

Virtual offices are a good option for a lot of different businesses in various industries and are becoming more popular with technological improvements and the fact that professionals seem to have less time than ever before! If a virtual office arrangement sounds like it may fit your needs, get in touch with the team at Call Service today.

Choosing the Right Virtual Office Software for Your Business

The advent of virtual office software in recent years has allowed more businesses than ever to take their place in the world of international business communication. From creating virtual meetings where you can speak directly to your clients, to sharing important designs and ideas between your teams, the technology has come of age and is here to stay.

Choosing the best virtual office communication system inevitably depends on the type of business or company you are in. Even the best virtual office Australia has to offer might not appeal to your particular business, so choosing the best software, means choosing the right software.

Client-based, simple interface for reaching customers

If you are mainly client-based and rely on the communication between clients to expand your business, then using a virtual office system that incorporates an easy to use client and customer interface will allow you to quickly get started. The majority of business-based virtual office software is made for businesses that need a dedicated system, making it harder for regular clients to connect.

Sending files to each other and working together on projects is one of the best features that many virtual office products are known for. If your business regularly sends out ideas, designs, blueprints and other information that is time-specific, then getting hold of a communication system that allows you to modify, edit and work on projects together in real-time will be of most benefit.

Customer retention and call-back services

Call Service is one of the more mature telecommunications specialists that have a proven track record in business communications, and one of the very few companies that can offer a full virtual office system that incorporates multi platforms.

If you have a small to medium-size business, customers and clients matter that much more. Having someone to answer the phone every time, 24/7 is one of the great ways in which a virtual office call service can boost your business to the next level. Small businesses can’t afford to lose customers to answerphone messages, so adding this personal touch can have a huge effect on customer retention.

New clients at your fingertips

After your business is set up with a virtual office calling service, the call team with have all of the details necessary in order for you to communicate with your customers. Information such as customer records, addresses and phone numbers can all be forwarded to you via email, call or text message as per your needs.

So whilst you are out doing your business, you no longer have to wait to get back to the office before you can take that next call. Get all of the information at your fingertips with a friendly and personal service that reflects your business, making Call Service the premier virtual office systems in Australia.

The Virtual Office Concept and What It Can Do For You

In today’s economy, starting a business and being successful is by no means a work in the park and there are countless costs that need to be considered when looking at one’s investment. Depending on the kind of business, getting premises for example usually demands high leasing fees, furniture, accessories, computers and most probably staff. And that’s before any revenue has been generated! These are just some of the burdens to entry that are experienced by people looking to start a business. But virtual office and call answering services can help start-up businesses manage their customers and save costs too.

What is a virtual office?

If you’re not heard of the concept before, read on. All it requires is a phone, a computer/phone and a good service provider. For a call service, the idea is that another group of people handle all of your incoming enquiries rather than you need to always be concerned with Manning your phone. This frees you up to focus on other aspects of your business and get back to the customers at an appropriate time if necessary. 

All aspects of your business

The idea of virtual office services is to give your business a professional edge and often giving it the appearance of being much bigger than it actually is – without the huge costs. Your business can effectively have a nice, genuine address, telephone number, reception staff and mail services, no matter where you are. In today’s technological world, you can even conduct meetings via Skype and have your virtual office staff page you or send text messages about what’s happening. Ultimately you can manage your business while you’re on the run. 

Why Virtual Office for Your Business?

Advantages of running a virtual office are many compare to its very few disadvantages, here are some of them:

Save Your Dollars

 

Setting up an office requires -  equipment, furniture, utilities, office services, technology set-up and more. HUGE costing right? Well, you can get rid of all of these only by starting a virtual office. Virtual offices are already set up, equipment and technology-wise, and include the personnel you need to handle basic office administration like phone answering and call forwarding, mail service, and client greeting.

Flexibility and Convenience

 

Who doesn't like flexibility? Suppose your business is growing rapidly and now you need to expand it. No worries! A Virtual Office gives you the flexibility and convenience you need to grow to any size, as soon as space is required.

No More Management Hassles

 

A virtual office can eliminate the hassle of managing an office lease, mailing address, physical address fighting traffic every day. It also helps you with fewer management nuisances while regular offices have to be managed on a regular basis; a virtual office needs little management, simply the right tools for everyone involved.

So convinced enough? Contact Call Service for more information. If you’re a sole trader our service can be particularly beneficial – chat with us and find out the options!

How Virtual Office Communication Can Help Boost Your Business

In the modern age, a business that takes advantage of new technologies to data-gather, influence and markets their services will always be ahead of the curve. This is why taking advantage of virtual office systems can truly boost your client portfolio, increase your influence within the business community and allow you to expand your company into a truly international organisation.

Some of the biggest and best-known companies all apply virtual office communication service to communicate with clients and service providers, manufacturers and even customers in this novel way. The internet has influenced many different sectors of the technology industry, but you don’t necessarily have to be part of a technology-based company to reap the rewards.

 

Small Business and Rural Industries can Benefit

Many smaller companies rely on client meetings and customer communication to gather information, stock replenishment needs and other services using virtual office technology in the workplace. Further still, if you are a company that works or has offices or land in a rural area, communicating over long distances is a key factor in growing your business.

Not only do virtual office services help you with communication nationwide and overseas, you may be able to set up multiple interfaces around the globe to host an international face-to-face meeting with all the players in your industry. Give a truly spectacular presentation thanks to the many uses of office programs that are designed to allow you to get your point across to everyone watching.

 

High Definition Video and Crystal Clear Audio

With the latest versions of virtual office talk software, you are able to communicate your ideas better, in crisp HD video quality and clear audio for all in the office to see and hear. The digital age has brought with it the great ability to be able to do business around the globe - and as the world gets smaller, inter-business communication will be a key factor in determining your future influence within your sector.

If your company is in the design, marketing or visual arts sector, then virtual office software is a no-brainer when it comes to communicating your ideas. Work with the people most influential in your industry and allow your colleagues to share ideas, create documents together and save all of the pertinent information whenever you need. 

 

Tailor-make Business to Client Communication

Virtual office communication allows any business to get a foothold in the online world by offering a service that is tailor made to your clients. Do you want to treat your clients extra especially? Then why not offer a virtual consultation, distance brainstorming or interview without having to leave the office!

Taking notes has never been easier, with the ability to record your interviews, office meetings or presentations; you can finely tune your sales techniques and interview questions to finely hone your own personal skills in business. Never let a good thing go unused, so take advantage of the latest trend in the office world with virtual office communication, and find out for yourself how quickly your clients will be returning their business to you.

Why Live Telephone Answering Service is Important for Businesses?

Let’s just start by saying that there is almost no business who could do without Customer Service, and let’s face it – an automated answering machine or voice mail is NOT the ideal Customer Service! You should aware of the disadvantages of using an automated answering service. Do you really think, your business is an industry that never needed Customer Care and never will? Think plumbers, painters, carpenters, electricians or a grocery store does not need customer care? Well, think again! Here’s what Customer Service, something you always thought was the luxury of the big companies, can do for your business:

Minimize Your Cost

Customer Service helps you lower the costs! Its basic marketing knowledge today that retaining a customer costs much cheaper than acquiring new ones and a little statistic makes it easier to believe. A good customer service means your clients will keep coming back and they will be bringing friends with them. This reduces your cost of advertising and other marketing activities to acquire customers.

Charge Premium

You know what happens when your customers are fully satisfied? Your dedicated customer service, allows you to charge a premium! Being available 24/7 with information and help is a very good excuse to charge the premium that you need to charge since you don’t have the economies of scale like the big companies.

 

Free Referral Marketing

Customer Service gets you more revenue! When your loyal customers refer you to friends, its basically your Customer Service that is getting you that added revenue. Referral marketing in fact is the best form of marketing for SME service industry.

Be a Professional & Caring Service Provider

Apart from all this, just imagine that you have a 24/7 Live Answering Service system and your competitor doesn’t. Who do you think the customer will call back when they can’t get through? Just the presence of a person at the other end of the phone makes a customer feel that the business is a professional and caring business who is in a different league compared to the other SME service providers.

24/7 Live Telephone Answering Services, like Call Service, are not just outsourced operators or receptionist – We are your most economical Customer Service Centres! We man the station 24/7 and carry detailed information of your goods and services. We also carry specific information about occasional promotional offers or updates about your availability and locations. We will not only take messages, they will give out information on your behalf.

Compare hiring the services as opposed to hiring a 24/7 operator at your office or compare it with you yourself trying to answer the phone 24/7 and you will see why Call Service is the most economical form of Customer Service and probably most intelligent marketing investment for your business.